C A R E   

ABOUT THE MEDIUM

Our beautiful gems are made from a Non-Toxic PVC based medium called Polymer Clay.  We mould it, colour mix it and sometimes add things like foil or glitter we then shape it by hand into our pretty gems, they are cured and finished with the most care.  

 

Even though polymer clay is durable and strong it still needs to be cared for correctly because it can be easily broken with improper use and storage, especially if the design is delicate.

We only use high grade surgical stainless steel backings and clasps for our earrings unless otherwise stated - on rare occasions we may use nickle free findings for things like connectors, jump rings and clip on earrings if we cant source surgical steel or want a different finish.

For our necklaces we use a natural undyed uncoated leather, although it can feel a little stiff to begin with...after the first few wears it will become soft and lovely to the touch.  I do suggest wearing your necklace in first before wearing it with a fancy dress or top that is made from delicate fabric, just in case it pills the fabric, the leather will soften with wear.

CARING FOR YOUR NEW GEMS!

Although polymer clay is strong that doesn't mean its indestructible by any means!

The best way to keep your gems healthy and happy is to store them in a dry cool spot, for earrings we suggest storing them on a Bon Maxie Earring Holder to avoid them being knocked around and easily broken or lost. 

Polymer Clay is a porous material and can scuff easily especially the light colours - we suggest not wearing your gems with dark unwashed clothing and using a damp cloth to wipe in-between wears, if you find there are marks that don't come off you can use a small amount of rubbing alcohol on a cotton pad and wipe sparingly to remove the mark - however do not do this on beads or earrings which have metallic leaf as alcohol will affect the varnish which protects the leaf and may even remove it.

Avoid showering or swimming while wearing your jewellery, keep them away from perfumes or harsh chemicals to preserve the vibrant colours! Over time polymer clay that is well worn and loved will get a natural patina and what we like to refer to as a lived in feel.

All of the above also applies to our hand painted earrings, although they have a layer of non-toxic varnish they are still very susceptible to damage or colour fading. Try to avoid touching or rubbing the painted areas too much,  Although it is protected it will still over time and heavy wear evently fade

IMPORTANT SAFETY WARNING

PLEASE PLEASE PLEASE do NOT allow any children to play with, wear or chew on your jewellery. They are NOT for teething purposes at all and will break when chewed on - which is a potential choking hazard. NEVER leave a child unsupervised around your jewellery, beads are a small and could be a SERIOUS choking hazard.  

IN CASE OF BREAKAGE

If you have the unfortunate experience of your gems breaking please contact us straight away via email with a photo of the jewellery and we can discuss a solution.  Just to clarify we will not replace or refund items that have not been cared for or stored correctly. We will also not replace or refund items more than 6 months old. Proof of purchase will be required.

HOW TO LOOK AFTER YOUR GUIDES

Our guides and tools are made from a super hardy material called acrylic, they will stand the test of time and can easily be cleaned with a baby wipe or rubbing alcohol.  Be sure to store in a cool dry spot in your studio.  Excessive heat can affect acrylic.  I personally find that my guides end up staying on my tiles because they are getting used every time I make. 

COLOURED FOIL

Our coloured foil is best looked after in an airtight container,  it can be very delicate to use I find using a craft knife or a silicon texture tool.

DID YOU ORDER IN OUR AUGUST RESTOCK?  WE ARE PROCESSING ORDERS OVER THE NEXT 10 BUSINESS DAYS, PLEASE MAKE SURE TO CHECK OUT OUR SHIPPING INFO DOWN BELOW + REMEMBER THAT 
WE ARE STILL EXPERIENCING LONG DELAYS WHICH ARE COMPLETELY OUT OF OUR CONTROL! BUT WE KNOW WHEN YOU FINALLY HAVE YOUR GOODIES YOU WILL BE HAPPY!  THEY ARE WORTH THE WAIT :)

RESTOCK / RELEASE INFORMATION

All you need to know about our monthly restock / release events

SHIPPING + RETURNS

Important Information about our Shipping + Return Policies

CARE INSTRUCTIONS

Make sure you know how to keep your gems safe and looking fresh AF

FRICLAY - A COMMUNITY FOR CONTEMPORARY MAKING

11 Contemporary Polymer Clay Makers sharing their love for 

making, creating and encouraging our Insta Community.

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Follow my YouTube for some fun tutorials, Insta for all the fresh info + Spotify for the music that inspires my work!

EMAIL SHEREE HERE   hello@pollycollective.com.au